Help Page

I can’t log into Kink Space:

Check your username and/or password.

Your username will be the username you signed up with and not the display name you use on your profile. To find your username, go to your account settings, it will be listed under ‘username’.

 

How do I make changes to my account?

You can access your account settings two ways from a mobile device:

  1. Tap your profile icon in the top right crowned and then tap ‘settings’
  2. Tap the three horizontal lines in the top left corner and then tap ‘settings’

Once in your account settings, tap the three horizontal lines in the top left corner, this will give you access to all of your account options.

 

How do I delete my account?

You can access your account settings two ways:

  1. Tap your profile icon in the top right crowned and then tap ‘settings’
  2. Tap the three horizontal lines in the top left corner and then tap ‘settings’

Once in your account settings, tap the three horizontal lines in the top left corner, this will give you access to all of your account settings, including the option to delete your account. 

 

I’m having problems with the site, uploading files, etc:

Most of these site issues are due to browsers issues. Try clearing your browsers cache, terminating all instances of the application running in the background, and then trying again.

On another note, mobile devices are essentially computers and, just like regular computers, an occasional ‘reboot’.

Terminating all background applications and and rebooting your device can ease many random issues that arise. 

 

Do you have an app?

There is an Android app available directly from us located here:

https://kinkspace.net/content/app/ksapp.apk

Ensure that your device is set to allow downloads from unsecure sources. 

At this time there is no app for iOS devices due to iOS devices not allowing downloads from unsecure sources and apples terms of service not allowing us to have an app due to our content. 

 

I have an idea for a feature:

We enjoy when the community makes an effort to take an active part in helping us grown, however, growing and expanding is not an overnight process. 

Unlike other social media sites, Kink Space is not company owned and does not have a hired staff. 

Kink Space is comprised of volunteers who donate their free time in between their regular daily lives to help bring this site to life.  All donations and pro membership proceeds go towards hosting costs alone. 

 

Why is my account banned?

Accounts can be banned for a number of reasons, but most often it is due to not having a profile photo, or having a profile photo but not having verified your email address.  This is done in a effort to control fake or abandoned accounts. If your account has been banned due to this and wish to have it reinstated, contact us via the website contact form explaining this and we will investigate the matter. Please include your username and email address you used to sign up when contacting us.

 

My account is not found or has been terminated:

Accounts can be terminated for a number of reasons: 

If you signed up for a new account but have not uploaded a photo or verified your account within 48 hours is a primary reason new accounts are terminated without notice. 

Violation of any rules or terms of service for the community is the primary reason active members may find their account terminated.

 

How to make changes to your online/offline status:

From a mobile device tap your profile icon in the top left corner and then tap ‘Privacy’

You can select your online/offline status from the chat option. 

 

Has my email address been verified?

If your email address has NOT been verified, you will receive a notice across the top of the page reminding you to do so. If you do not see any notice, your email address has been verified. 

 

What does the verified badge represent on some profiles?

This badge combined with an blue lightening bolt icon is present to show that this individual is a pro member.

If only a verified badge is present, it signifies that this individual was at one time a pro member or still is an active supporting member of the community.